Privacy Policy

Last Updated: January 26, 2026

At Noble Quest, we value your privacy and the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website, purchase play equipment, or opt-in to our mobile messaging programs.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, mailing address, and phone number.
Project Details: Information regarding your playground or equipment needs.
Mobile Data: Phone numbers provided specifically for SMS/MMS communications.

2. How We Use Your Information

We use your information to:

Process and fulfill equipment orders.
Provide customer support and installation guidance.
Send project updates, quotes, and marketing communications (where opted-in).
Improve our website and service offerings.

3. SMS/Mobile Messaging (A2P 10DLC Compliance)

If you choose to opt-in to receive text messages from Noble Quest, the following terms apply:

No Sharing of Mobile Data: Noble Quest does not sell, rent, or share your SMS opt-in data or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Siloed Consent: Your consent to receive text messages is separate from any other marketing consent. We do not share your text messaging originator opt-in data with any third party for any reason.
Service Providers: We may share mobile information with service providers (such as our CRM or SMS gateway) solely to facilitate the delivery of our messages to you. These providers are strictly prohibited from using your data for their own purposes.

4. Your Choices: Opt-Out and Help

Opt-Out: You may unsubscribe from SMS communications at any time by replying STOP to any message. You will receive one final confirmation message.
Help: For assistance, reply HELP to any message or contact us at melissak@greatoutdoorsplay.com.
Email Preferences: You may unsubscribe from marketing emails using the "Unsubscribe" link at the bottom of our emails.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.